How do I sign in?
Enter the user name and password of the OS account that was added as an account to HP Systems Insight Manager.
If you have problems signing in, it could be for one of the
following reasons. Contact the administrator if you continue to have
problems.
- You are not entering the information correctly. Passwords are case-sensitive.
- The account you are entering is not an account for HP Systems Insight Manager.
- The account you are entering has been deleted, disabled, or locked out.
- The password for the account needs to be changed.
- You are attempting to sign in from an IP address that is not valid for the specified account.
- You do not have cookies enabled in your browser or you are using a cookie blocker.
A cookie is a small bit of information sent between the browser
and the server to retain the user's sign-in state. If you are using a
cookie blocker or cookies are disabled in the browser, you will not be
able to sign in.
If you are using a cookie blocker, configure it to allow cookies to the Central Management Server.
If cookies are disabled in the browser, enable them:
- Select Edit, Preferences.
- Under Privacy and Security, select Cookies.
- Enable all cookies or cookies for the originating web site.
Secure Sockets Layer (SSL) is a standard for encrypting data so
that it cannot be viewed or modified by others while in transit on the
network. SSL uses a key to encrypt and decrypt the data. The longer the
key, the better the encryption. HP Systems Insight Manager supports up
to 128-bit length keys.
To see what key length is being used now, choose View, Page
Info, then select the Security tab.
What is a certificate?
A certificate is a public document that describes the server so
it can be identified. It contains the name of the server and also the
server's public key. Since only the server has the corresponding private
key, this is how the server is authenticated.
A certificate must be signed to be valid. If it is signed by a
Certifying Authority (CA) and that CA is trusted, all certificates
signed by the CA are also trusted. A self-signed certificate is one that
is signed by itself. In other words, the owner of the certificate is
also acting as its own CA. Self-signed certificates are the default for
HP management products, though they do support certificates signed by
Certifying Authorities.
How do I handle an Unknown Authority?
When the "Website Certified by an Unknown Authority" pop-up is displayed, take the following action:
- Ensure that you are browsing to the desired management server (not an imposter):
- Click Examine Certificate
- Ensure that the "Issued To" name is your management server.
Perform any other steps you feel necessary to verify the identity of the
management server.
- If you are not sure this is the desired management server,
do not proceed. You could be browsing to an imposter, and subsequently
giving your sign-in credentials to that imposter when you sign in.
Contact the administrator.
Exit the certificate window and click Cancel to cancel the
connection.
- If the above check is successful, you have several options:
- Import the certificate into your browser now.
- Select "Accept this certificate permanently"
- Click on OK to proceed
-
Or, proceed without importing the certificate.
- Select "Accept this certificate temporarily for this session" and click OK to continue.
- You will continue to receive the Unknown Authority
pop-up each time you browse in until you import the certificate. Your
data will still be encrypted.
-
Or, stop now and import the certificate into your browser from a file provided by your administrator.
- Click Cancel to cancel the connection.
- Obtain an exported HP Systems Insight Manager server certificate file from the administrator.
- Manually import the file into your browser by selecting Edit, Preferences from the browser menu.
- Under Privacy and Security, select Certificates, then the Manage Certificates button.
- Select the Authorities tab and click the Import button; enable "This certificate can identify web sites" when prompted.
